Privacy Policy

1. Information We Collect

We collect only the information you voluntarily provide when you submit an enquiry, request a quotation or product list, or contact our export team. This typically includes:

• Full name and business / brand name
• Email address, phone / WhatsApp number
• Country and city of your business operations
• Details about the products, quantities, and destination market you require

2. How We Use Your Information

The information you provide is used exclusively to:

• Respond to your export and product enquiries
• Share product lists, pricing, and product documents such as Certificates of Analysis
• Coordinate quotations, orders, and shipments
• Improve the quality of our website and communications

We do not sell, rent, or trade your information with any third party.

3. Data Confidentiality

All business details, pricing, and commercial terms shared with us are treated as strictly confidential and used only to serve your enquiry or order.

4. Cookies & Analytics

Our website may use minimal cookies and basic analytics to understand traffic patterns and improve content. No personally identifiable information is collected through cookies without your consent.

5. Third-Party Services

We use WhatsApp and standard email services to communicate with you. Your interactions with those services are governed by their respective privacy policies.

6. Data Retention

We retain your business inquiry data for up to 24 months from the date of last contact, after which it is securely purged unless an active commercial relationship exists.

7. Your Rights

You may request access, correction, or deletion of your data at any time by contacting us at viren@dhkremedies.com. We respond to verified requests within 7 working days.

8. Contact Us

For any questions about this Privacy Policy, please write to us at: